If you receive a PhoneFactor authentication call and you are not attempting to login to the LT Cloud Portal, this may be an attempt to compromise your account. Do not enter your PIN, hang up immediately and contact your ServerHero team at 816.421.1420, option 2.
What is PhoneFactor?
PhoneFactor is a two-factor authentication system that uses any phone (landline or mobile). It protects your login to the LT Cloud Portal by providing out-of-band authentication with real-time fraud alerts.